Our Process

Discover & define

Our custom travel planning process means that no two itineraries are ever the same. We begin with a chat to discover what you care about, your travel style, and top priorities. Are you an adventure seeker looking to conquer a new challenge? Are you looking for a relaxing getaway on a beautiful beach? Do you like to stay in 5-star properties or private homes? Are you interested in a family vacation that will engage both the kids and adults? We want to understand your hopes and dreams as the foundation for creating a successful and memorable trip.

Design & refine

Once we get to know you and your travel companions, we’ll start to build the elements of your journey, including routes, lodging, local experiences and tours. This is where the fun begins! Within an agreed timeframe, we’ll send you a draft itinerary for you to review. We collaborate with you throughout the process and we refine the itinerary to match your desired experience and budget. Once the travel plans are finalized, we make all the bookings and confirm the travel details. We can also assist with visas, travel insurance and any other special needs or preferences.

experience & reflect

Before your departure, you’ll receive all the details in a digital itinerary outlining your day-by-day schedule along with a destination guide and details related to hotels, transfers, tours, confirmations, contact lists and more. We will also provide pre-trip consultation to advise you on packing lists, self-guided tours, restaurants, etc. You can travel at ease knowing that we’re always accessible for inquiries and assistance along the way. Once you’ve returned, we’ll check in with you to learn about the trip and gather feedback to ensure that your next trip is nothing short of extraordinary.